Device Availability Monitoring
Perimeter's 24/7 Device Availability Monitoring service monitors your company's network for continuous network uptime and network availability. Perimeter's standard procedure is to "ping or poll" a client's router, switch, server, or application every 2 minutes. If there is no response after two consecutive two-minute "ping or poll" cycles, Perimeter will deem the service unavailable and will contact Client's designated point of contact by a method elected by the company (i.e. telephone, email, fax or pager). A ticket is immediately created and assigned to a technician. All tickets are kept open until the service resumes availability.
To speak with a security and compliance expert about our Device Availability Monitoring service you can fill out the Contact Me form on the left or call us at 800.234.2175, Option #2.
