Perimeter eSecurity - Complete, On Demand, Affordable, Network Security Solutions

Help Desk

Perimeter's award winning help desk provides 24/7 live, single point-of-contact support for hardware and software technical issues. To meet your unique IT support needs, Perimeter can customize support options, provide scripted support for common problems, and escalate to your IT staff or other third-party providers. Our Solution Analysts own IT issues until they are resolved. This level of service helps to improve service levels, increase end-user satisfaction and reduce downtime for end-users.

Single point-of-contact Help Desk Features:

Single live resource for complete problem ownership
Rapid problem resolution, resulting in reduced downtime
"How to" support for common business productivity software, including the Microsoft Office Suite, Outlook, and more
Customizable support options, including scripted support, to suit your needs

SOLUTIONS